User submitted reviews
Review by P.Trickie
Finally upgraded my trainer after 10 years and I could not be happier, except when I hit steep grades while Zwifting. Old trainer could only do up to 12% and 25% is really steep when it is reproduced accurately . The road effect is a nice addition. The Neo is ready to roll out of the box, no calibrating, just click in and pedal.
Review by Nhhillrider
At this price point all the options are excellent. So making a choice is difficult. I chose the Tacx because I felt it was a bit more configurable with its fully magnetic resistance mechanisms. I also thought it might be able to add even more features in the future.
In any case the Neo2T set up very easily and I have been using it for a few weeks now. Primarily with Zwift. Prior to this I could only use my indoor dumb trainer for about an hour before getting mentally tired. With the Neo2T and Zwift (many options there as well) I am now doing 2 hour workouts. The workouts are probably more productive as well.
So far the Neo2T has worked flawlessly. It is so quite that I did not realize all the noises my bike was making prior to this on my old noisy trainer. Had to break out the lube ! ). The road feel feature adds some interest to the workouts too. Overall very pleased! My only complaint is that its expensive
Review by Expediter
This is my second Tacx trainer and the Neo2T has added road feel I noticed immediately. I've had my first Tacx 2 for 3 years 1500 plus miles no issues. Love the VIP points from BTD thanks, Guys!
Review by Anonymous
I train indoors 2-4 times a week. The Neo 2T is a solid upgrade from the Saris trainer I was using. It's quiet, stable, and accurate. The "disco party" lighting is kind of dorky but also kind of fun. The trainer is a bit pricey but this is high-end hardware. No complaints after a couple months of use.
Review by Bluefox
I use it when I can't ride outside. If its way too cold and the wind is over 10 miles per hour it is indoors for me. What I don't like about it was the assembly of gears at the price it should come with gears.
Review by Gecko Sprock
This is a Great Trainer - No Bugs like those reported in previous versions. Awesome simulation of road surface material, ie. gravel, plank bridges, and cobble, etc. Good pairing with Zwift; flawless operation in the month I've used mine.
It would be good if they develop a riser for grade simulation.
Review by Rachel
I've had this trainer for over a year (purchased from BTD) and I use it at least three times a week...every week. It is amazing! Had to figure out the correct thru-axle to use for my Giant Revolt- but customer service helped me out and it works perfectly. Never had any problems with this trainer whatsoever. I upgraded from a wheel-on Saris smart trainer. That one was good- but this is next level! I can't imagine not having it in my life :)
Review by B.Rad
This is truly an investment in training. I am an avid cyclist and I allowed myself to lose my fitness edge. With winter riding conditions, the TacX combined with Zwift seem to keep me honest by motivating me to compete against myself, my spouse and others. The TacX is definitely a keeper. My spouse and I now each have one. Easy to set-up, convenient, quiet and seems to be well-built.
Review by Anonymous
Fantastic trainer. I initially purchased the Elite Suito but got fed up with the noise and vibrations, so I exchanged it for this. It's super quiet and has a very smooth, realistic road feel. It's well worth the price, especially when on sale. My only complaint is the awkward shape with no handle and weight makes it a bit difficult to move around.
Review by coloradoroadrider
So glad I bought this. It's SO much quieter than my 2018 Kickr. All I hear is my drivetrain, really. Feels smoother as well. Pairs nicely with the apps I use. Doesn't require calibration. Somehow magically works when I forget to plug it in (maybe it's haunted?). Overall great purchase.
Review by Anonymous
Been using the trainer for a couple months now. No complaint's with the trainer or BTD they have fast shipping. Not too happy with the Tacx / Garmin app. They give you one months premium membership too there app. The app is good but for the price of this trainer you would think they could give you a years membership.
Review by J. Cobb
I bought the Tacx Neo 2T and absolutely love it easy to set up. Although not a game changer, the motion on the trainer and bike as well as the vibration on the cobbles makes for a realistic spin. Living on the west side of the cascades, the trainer pays off in gold buollions, especially this time of year. I would highly recommend it. Keep in mind, I've only had it a month but so far, 2 thumbs up
Review by Anonymous
The trainers was easy to set up and connect to both Zwift and Tacx�s app. I do notice some �swing� in ECG control at times but it�s less noticeable when I�m in a lower gear. I needed a replacement part (quick release adapter) and the customer service by both BTD and Garmin was been great and I had the needed part within a few days.
Review by gswbike
This is an AWESOME Trainer !! It is very reactive to profile changes in Zwift and provides an fantastic experience.
It was easy to setup and get riding. Plus it can be used unconnected , which makes it possible to use for event warm ups. I Highly recommend it
Review by Anonymous
The Neo 2T is a bit pricey, but the trainer does makes it more realistic, like actually riding a bike. Having those routes to ride on, with varying intensities depending on the terrain makes it a lot more interesting than riding an indoor exercise cycle. The default setting for the resistance on hills was a bit too much for what I saw in the videos, so I dialed it down to 75%. Will be using the trainer a lot more come winter.
Review by Anonymous
The trainer is simple to use, easy to attach your bike to and very quiet. Works well with or without power plugged in. The trainer would get five stars, but it gets four because it is difficult to move. It folds, but it is easy to pinch fingers and no handle to hold while moving. Think about this if you plan to move often, otherwise great trainer.
Review by Kyle K.
Solid build quality and very stable when you get out of the saddle. It produces road feel feedback when riding on surfaces such as gravel or bridges in software such as Zwift.
Little to no calibration needed and likely more reliable than the competition due to the Neo 2T being driven by magnets and not a flywheel. Would definitely purchase again.
Review by Rick
Make no mistake, this is an expensive investment. However, especially in the times we are in right now, it's a wise one too. I've had no issues or anything with this unit. I hooked my bike to it and off I went. I use an online service to take full advantage of the features it offers. Overall, I'd recommend it!
Review by j morgan
Finally pulled the trigger and went interactive indoor (Zwift TrainerRoad) about 4 months ago. Came down to Wahoo or Tacx for the trainer. Rode both and opted for the Tacx for the simplicity of design (no belt) and the road feel. The quality of off season training is amazing. With more than 30 years on the road riding competitively and recreationally this is by far the most fun I've ever had riding indoors. As for buying from BTD, I've always had a great customer experience here, and when you factor in the VIP points it would be crazy to buy anywhere else. Enjoy the ride!
Review by EDUARDO
SUPER TRAINER, SILENT , ACCURATE , WILL BUY AGAIN